As a Tech-Net Professional Auto Service center, at Ortega Car Care in Jacksonville you have access to a wide range of benefits when you choose us. Tech-Net provides warranties on parts and services received through us, meaning if you get into a sticky situation with your car, truck, or SUV, you’re covered. And, since Tech-Net centers are nationwide, you have access to warrantied repair at any Tech-Net service station. After you’ve spent $25 or more on any Tech-Net service, you’ll have access to roadside assistance in the event of a flat tire, dead battery, vehicle lockout, or other emergencies, providing you with peace of mind as well as high-quality service! We’ll be here when you need us.
Our Warranty program covers most parts and labor for 24 months or 24,000 miles, whichever comes first when traveling more than 25 miles from our TECH-NET PROFESSIONAL AUTO SERVICE® approved repair facility.
In the event you need assistance on a warranty related repair when traveling beyond 25 miles from the Ortega Car Care, the warranty program administrator will direct you to the nearest in-network service facility to handle the warranty related repair. Ask for complete warranty coverage information and details on your next service visit.
When choosing where to have your vehicle serviced, you have many choices. When you consider the quality of workmanship being performed on your vehicle you'll find TECH-NET PROFESSIONAL AUTO SERVICE® centers protect your car warranty and are committed to providing a successful and pleasant automotive service experience.
TECH-NET PROFESSIONAL AUTO SERVICE® centers are your local independently owned alternative when service and repairs are needed on your vehicles. You will experience well-qualified service technicians who are ASE Certified to perform the work needed on your vehicle. TECH-NET PROFESSIONAL AUTO SERVICE® centers stand on sound business principles and uphold the highest ethical standards providing Service You Can Trust for all your vehicle repair needs.
Quality Customer Care with Dependable Service
Ortega Car Care TECH-NET PROFESSIONAL AUTO SERVICE® center provides these services and much more
- Preventive maintenance services
- Brake services to include brake inspection, repairs, or replacements
- Engine tune-up services as well as complete engine replacements
- Cooling system services and full vehicle air conditioning service work
- Computer diagnostic services for your new or late model car, truck, or SUV
- Engine and transmission services to include basic service or repairs and also full replacements if need be
- Electrical system services to include inspections, maintenance, and repairs
- Climate control services for your vehicle
- Oil and filter service maintenance service
It is our goal to keep your vehicle safe, dependable and well maintained by following the manufacturer service recommendations so that you have confidence while on the road and a worry-free driving experience no matter where you travel in between service visits!
Never, ever be stranded again! Benefit Information
We've made it easy for you to receive help anytime, day or night, with flat, lost keys, empty tanks, and a dead battery or need for a tow. The ToYourRescue™ Roadside Assistance Program available to our Jacksonville drivers offer 365 days of 24/7 roadside assistance and is complimentary with your qualifying service since we are a TECH-NET PROFESSIONAL AUTO SERVICE® here at Ortega Car Care in Jacksonville. It's Simple & Straightforward. When you purchase $25 or more in service from a TECH-NET PROFESSIONAL AUTO SERVICE® center, you're covered for 365 days when you need a tow-to-safety, lock-out aid, battery jump-start, emergency fuel delivery, or flat tire changing assistance.
Benefit Limit The Program benefit is limited to the reimbursement of two (2) roadside assistance incidents for any covered services per Coverage Period per Covered Vehicle, up to a maximum eligible reimbursement amount of seventy-five ($75.00 USD) dollars per disablement (the "Benefit Limit").
How to Receive Roadside Assistance Services If you are in need of roadside assistance, call the 24-Hour ToYourRescue™ 365 Roadside Assistance program toll-free number at (866) 588-0728 (EXT: Option 2). The roadside assistance administration will schedule the dispatch. The service provider requires the use of a credit card to arrange for dispatch. You will be reimbursed for covered services up to the Benefit Limit upon our receipt of your completed request for reimbursement.
How to Receive Reimbursement for Services Documents and claim form (a receipt of roadside assistance services and original repair invoice) may be sent by fax to 866-924-3668, by email to firstname.lastname@example.org, or by postal mail to TECH-NET Customer Care, P.O. Box 17659, Golden, CO 80402.
Contact the Worry-free Driving Warranty Administrator toll-free at (866) 588-0728 and select option 1 for warranty service when outside a 25 mile /40-kilometer radius from the original servicing location and in need of repair service.
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